Terms andConditions

Enhancedlearning.co.uk(Enhanced Ltd)reserves the right to cancel or reschedule any of its courses. Where it is necessary to cancel or reschedule any courses,you wil lbe informed at the first available opportunity and delegates will be rescheduled as a priority to the next available course(s). The Enhancedlearning.co.uk(Enhanced Ltd)does not accept any responsibility for certificates expiring as a result of a cancelled course.

Payment: Full payment is required prior to the classroom based course start date. Enhancedlearning.co.uk (Enhanced Ltd)reserves the right to withhold certificates until full payment has been cleared. Individual consumers are required to make payment at the time of booking.

 

 COMPANYCANCELLATIONS

The full course fee will be charged for cancellations made less than 20 working days before the course start date. Cancellations can be received either by phone or email  sales@enhancedlearning.co.uk  .Courses Start the moment you are registered on the course platform or confirmed on to the course.

 

 

 

COMPANYCANCELLATIONS

The full course fee will be charged for cancellations made within 10 working days of the course start date. Cancellations can be received either by phone or emailsales@enhancedlearning.co.uk

 

 

CONSUMER CANCELLATIONS

If you are booking as an individual, you have 14 days in which to cancel your booking from the date it was made. For courses that are booked outside this period, then the cancellation request must be received at least 14 days prior to the course starting. Cancellation requests made after 14 day period will be charged the full course fee. This does not affect your statutory rights.

NON-PAYMENT

If non-payment occurs of an invoice 14 days priors to a course.We as ac ompany reserve the right to cancel the course.

AWARDING BODIES

The Enhancedlearning.co.uk(Enhanced Ltd)will choose an Ofqual regulated awarding bodies this will be Pearson and Training QualificationsUK.

TRANSFERS

50 % Charges will be applied to any transfer request received by Enhancedlearning.co.uk(Enhanced Ltd)provided that they are received at least 5 working days before the course start date. Any transfer requests receivedoutsideofthe5workingdayperiodwillincuranadditional100percentchargeofthecourse fee.

 

ONLINE COURSES TRANSFERS

No charge will bechargedwithin the first 7 days of bookingthecourse. After7daystherewill bea charge of 50 % percent of the coursefee.

If you subsequently cancel a course after a transfer has been made then the full cost of the course will be charged. Transfer requests can be received either by phone 0207 183 9581 or email sales@enhancedlearning.co.uk

 

 

COURSEPRICES

All our prices are subject to VAT at the prevailing rate. If VAT isapplicable.

 

 

COURSE TIMING AND JOININGINSTRUCTIONS

Good time keeping throughout the course is essential. Enhancedlearning.co.uk(Enhanced Ltd)will issue full joining instructionstothebooker,for delegatesattendingthecourse,which includes information regarding the start time of the course and any additional information required. If the booker does not receive the joining instructions, it is their responsibility to contact  either by phone or email sales@Enhancedlearning.co.uk(Enhanced Ltd)toarrangeforthemtobere-sent.

Failure to attend the course due to not receiving joining instructions will result in the full cost of the course being charged. It is the responsibility of the booker to ensure that the delegate is fully briefed and made aware of these instructions and all course requirements before attending the course.

 

 

ATTENDANCE

Delegates must attend and complete all aspects of the course to qualify for certification. The full cost of the course will be charged for delegate(s) who arrive late or are absent fromall or part of the course. This applies even if they are refused admittance due tolateness.

 

MEETING THE NEEDS OFDELEGATES

The Enhancedlearning.co.uk(Enhanced Ltd)hasanEqualOpportunitiesPolicy.Toenableustoensurethatallcustomers are treated fairly and their requirements are fully met, you must advise us in advance of any special requirements that your delegate(s) need in order to enable them toparticipate fully in the training.

Pleasenotethatanyspecialistequipmentand/orpersonnelsuchassignersortranslatorsarenot providedbyteachingqualifications.co.uk;however,thesecanbesourcedatyourown cost.

 

 

MISSING PAYMENTSCONSUMER

If a consumer chooses easy payment methods and does not complete the payment as agreed with the sales team. No refund will be made to the consumer. A charge in full will be requested from the consumerandwillberemovedfromthecourse.Itis theconsumer’sresponsibilitytocontactEnhancedlearning.co.uk(Enhanced Ltd)and make payments according to their easy payment plan. Non payment may result in the consumer being suspended from the course until payment is made and this may also incur afee.

If payment is over thirty days the student will become liable to our standard fees asbelow

 

 

-£399 Education and Training Level3

-£899 Education and Training Level4

-£1500 Education and Training Level5

-£2000 Career Guidance Level6

-£999.99 Level 3Assessor

-£999.99 Level 4IQA

The Enhancedlearning.co.uk(Enhanced Ltd)reserves the right to pursue the consumer through the legal system to recover the outstandingpayments.

 

 

MISSING PAYMENTBUSINESSES

If an organisation or company chooses invoice payment methods and does not complete the payment as agreed with the sales team. No refund willbe made to the business. Even if the business decide to leave thecourse.

The Enhancedlearning.co.uk(Enhanced Ltd)reserves the right to pursue the company through the legal system to recover the outstanding payments. As a business invoices will be dealt with as an outstanding invoice.

If one invoice is paid but another is not paid the Enhancedlearning.co.uk(Enhanced Ltd)reserves the right to block all students that have been logged onto the online platform.

 

 

LIMITATION OFLIABILITY

Except in respect of death or personal injury caused by the negligence of Enhancedlearning.co.uk(Enhanced Ltd), shall not be liable by reason of any representation (unless fraudulent) or impliedwarranty. condition or other term, or any duty at common law or under the express terms of thisagreement, for any loss of profit or any indirect special or consequential loss, cost expenses or other claims for compensation. The entire liability of Enhancedlearning.co.uk(Enhanced Ltd)to you under or in connection with this agreementandtheprovisionofthetrainingshallnotexceedthesumoftwicethecontractvalue.

 

 

DATA PROTECTION ACT1998

Personaldatacollectedwillbeusedforthepurposeof delegateandcourseadministrationas required by Enhancedlearning.co.uk(Enhanced Ltd)and may be disclosed to appropriate bodies/organisations associated with suchcourse.

Theinformationmayalsobeusedformarketingpurposesandyoucouldbecontactedbyletter,fax, telephone or e-mail with details of future events and courses organised or promoted by Enhancedlearning.co.uk(Enhanced Ltd)which may be of interest toyou.

The Enhancedlearning.co.uk(Enhanced Ltd)proactively manages all marketing communications to enable delegates and organisations to opt out from further communication at any time. Enhancedlearning.co.uk(Enhanced Ltd)will not contact any delegate or organisation that have previously unsubscribed from email or newsletters. Contact details supplied to Enhancedlearning.co.uk(Enhanced Ltd)will not be passed on to thirdparties.

If a student or booker gives Enhancedlearning.co.uk(Enhanced Ltd)the incorrect details or requires a replacement certificatedueto anerroroccurringduetothestudentsorbookersinformation.Thiswouldleadtoa £100 replacement certificatecharge.

 

 

REGISTRATION

Students will not be registered until full payment of the course is completed. If a student does not completefullpaymentEnhancedlearning.co.uk(Enhanced Ltd)reservestherighttoremoveastudent atanytimedueto non-payment. Students will not be regarded as on the course until full payment is made.Students arenotrequiredto beregisteredwithaparticularawardingbodyandthiscanbechangedat any time.

If a student has not submitted any work within the 300 days of starting the course this will be classed as a non-starter and will be removed from course. If no submissions are completed within 30 days the student will not be registered with the awardingbody.

 

 

COMPLETION OFCOURSES

Student will have the following periods for completions for the following course Educations and Training Level 3- 12 Months from date ofpayment

Educations and Training Level 4- 12 Months from date of payment Educations and Training Level 5- 24 Months from date ofpayment

For all other courses the standard period is

Level 3 -12 months from date ofpayment

Level 4 -12 months from date of payment

Level 5 -24 months from date of payments

Level 6 -24 months from date of payments

 

No Further support or access will be provided until payment for the subscription has been made all payment will be via direct debit.

 

 

 

Once the course has expired (Check section on Course Completion) the student will be required to pay monthly subscription fees    as detailed below. These subscription fees will start from the date of expiry of thecourse.

 

 

Subscription Fees based on expiry ofcourse

After expiry of the course the following fee will apply tocourse

  •          Educations and Training Level 3- £10 permonth
  •          Educations and Training Level 4- £20 permonth
  •          Educations and Training Level 5- £20 permonth
  •          Level 3 Assessor £20 permonth
  •          Level 4 IQA £20 permonth
  •          Level 4 Leading a Team Internal Quality  Assurance £20 permonth

For all other courses the following subscription fees will apply

Level 3 Courses £10 per Month

Level 4 Courses £20 per Month

Level 5 Courses £25 per Month

Level 6 Courses £25 per Month

If a student expires the student will be charge from date of expiry if a student contacts us to restart after this expires the student will be required topay outstanding subscription from the subscription period.

If the subscription fee is no paid the student will not be restarted on thecourse.

 

No Further support or access will be provided until payment for the subscription has been made all payments will be via direct debit.

Company Name :Enhanced Ltd  Matrix House,30 Goodman Street ,Leeds .LS101NZ

Company Reg- 07131853

Vat reg - 110404974